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Customer Service Articles -  Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Are You the Jack of All Trades?
The most commonly overlooked question for a great
number of netpreneurs who are looking to start an
online business is whether they are planning to do it
alone or as a team. Whether you are planning to start
or have already began working on your Internet
business, it is wise to step ba ...
Author: Sean Wu
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And Then The Sales Started Pouring In...
Hey buddy, lets go shopping to the internet mall.

This shop looks cool c`mon lets step in. Goodness...
why is the door so tight is the shop crowded?

Cool... look at that gaudy interior.

Yuks! those blinkers... It`s driving me crazy.

What are they selling?

C`mon ...
Author: Shahnaz Rauf
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Customer Service - The Key to Increased Customer Lifetime Value
Last month we discussed building credibility and trust at your website, so that visitors feel comfortable buying from you. That is half of the battle. The more important part is increasing the lifetime value of each customer, that is, getting your one-time buyers to be repeat customers. There are man ...
Author: Mike Martone
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Be The Brand!
Quick - what do you think of when you think of Nike? The swoop symbol, right? Disney: Mickey Mouse, Disney Land/Disney World and Cinderella's Castle.

Now, think Corey Rudl...the Internet
Marketing Center; Ken Evoy...Make My ___ Sell products; Allan Gardyne...
associate programs.
< ...
Author: Paula Morrow
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Tips for Getting Good Customer Service
The electronic product you bought online five minutes ago doesn't work
properly and you're gonna fire away an email letting that *$&$#* company
know just what you think of their stinking service.

Sound familiar? If so, consider this:

Yes, there are dishonest merchants on the we ...
Author: June Campbell
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Want Bigger Profits? Think of Your Web Site as a Catalog, Not a Store
For years people have been talking about web sites being
storefronts. The truth is, web sites have little in common with
traditional stores. Thinking of your site as a web storefront
can take you down the wrong path from the start.

This is a topic I delve into in my new book "Profitab ...
Author: Al Bredenberg
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Providing Excellent Customer Support on a Small Budget
An integral part of any successful e-commerce website is an
effective customer support solution. Your online business must
be able to quickly respond to inquiries from potential clients
and from existing clients, and then be able to address those
inquiries accurately and efficiently. ...
Author: Bill Platt
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5 Strategies for Order Fulfillment
Fulfillment is simple at a brick and mortar store.
The customer pays for the merchandise and carries
it away. However, fulfillment is more complicated
for a mail order business or a business that is
selling via the Internet.

Fulfillment includes taking the order, packing,
shippi ...
Author: June Campbell
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Is Your Online Storefront Open For Business?
Keeping your website online 24/7 is one of the keys to ecommerce
success!

When you advertise online, what is the next worst thing that can
happen besides getting little response?

Imagine spending $5,000 on a permission-based email marketing
campaign that generated an excellent ...
Author: Chee Wee
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Global Revolution: Find the Right Overseas Partner
Dream of seeing your product in stores around the world? Unless you
have years of international experience, you'd be wise to find some
overseas distributors. Otherwise, your unfamiliarity with foreign
business customs could stall your efforts.

The most helpful distributors will buy ...
Author: Laurel Delaney
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29 Ways to Drive Traffic to your Website ... and keep them coming back!
In 1998, if you wanted someone to find your website,
you placed some "meta tags" on it, and submitted it to free
search engines or directories. In 2002, there are many
ways to help your website be found including...

1. Build a solid business foundation. Design a business
plan, ...
Author: Maria Marsala
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Why This Is The Best Year Ever to Shop AND Sell OnLine
Internet shopping has been a fad for many. They tried it one year with
minimal success and major headaches and stayed away from it ever since.
There have been credit card scams, delayed deliveries, and confusion
over orders.

But not this year.

E-Tailers are better prepared than ...
Author: Shannan Hearne
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E-Shopping Has Arrived! Why It's HOT And How You Can Get Your Piece of the Gold Rush
The Internet isn't just another way to do business any more.
Increasingly, the Web is becoming THE way most people
want to shop and buy.

Recent holiday shopping shot past even the most optimistic
predictions, surpassing the $7 BILLION in sales mark at
last count. Half of all North ...
Author: Sam White
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Advice for Web Purchasing
I recommend that you be very cautious about purchasing anything on the
internet. Why? The internet is large, new and unprotected in many cases. It
is incredibly easy for a fly-by-night schemer to set up shop, defraud some
people, then move on without getting caught. And it's often difficult ...
Author: Richard Lowe
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