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31 Customer Service A Window Cleaning Business Depends Upon Top Customer Service for Ultimate Success! The window cleaning business is a "service" business, but yet most window cleaners have forgotten about the service part of it. And since most window washers don't implement top notch customer service into the daily running of their business, that's great news for you, IF you follow the tips below ... What Every Employee Should Know About Putting Positive Phrases Into Customer Service If you were a customer on the telephone with a question or complaint and were ready to make big purchase, which of the following phrases by this employee would make you feel welcome and want to complete your transaction? Which would drive you away? * I'm sorry. I didn't get that. What Every Manager Should Know About How to Prevent Customer Service Conflicts There are five techniques that have been proven to be effective in resolving, minimizing, and preventing conflicts. And by conflicts I am referring to any of the following that may take place between two or more people: misunderstanding, miscommunications, arguments, disagreements, mixed messages, ... What Every Employee Should Know About How to Prevent Customer Service Conflicts There are five techniques that have been proven to be effective in resolving, minimizing, and preventing conflicts. And by conflicts I am referring to any of the following that may take place between two or more people: misunderstanding, miscommunications, arguments, disagreements, mixed messages, ... Customer Service Tips - Is Your Business A Leaky Bucket? Customer service and customer service training are vital for any business. But, is your business a leaky bucket? This is a question I always ask small business owners who attend my marketing seminars. The reason I ask is because many businesses are so focused on attracting new cu ... Customer Service: Everyone is Fighting Their Own Personal Battles Relationships... Money... Health..The Past...Failure..Mental and Spiritual Battles..Time Constraints...Professional pressures.. At any given moment you, your clients, and employees are dealing with one or the other of these challenges in life. No one has escaped from this life untouched by p ... Writing The Book On Great Customer Service Q: One of the big chain bookstores recently opened up near my small book store. Already I can see my business starting to decline. Is there anything I can do to compete with the bigger store or should I just accept the inevitable? -- Peter Q. A: A wise man once said, "The inevitable is never ... Sweat the Small Stuff for Great Customer Service Undoubtedly you’ve heard about the popular book series that started with Don’t Sweat the Small Stuff, followed by Don’t Sweat the Small Stuff at Work, …in Love, …with Your Family, etc. While these books relay a message containing a great deal of wisdom—don’t let the little thi ... Internet Business - How to Provide Good Customer Service Last night I was at my computer and a Skype chat window opened up with a link in it from a stranger. I clicked the link and was taken to one of those "You would have to be crazy to pass up this business opportunity" sites. You know, the kind with great testimonials and it seems
too good to be t ... 4 Tips Toward Overcoming Bad Customer Service Customer service is the pits, you say. You are not alone. One of the biggest gripes from consumers today is the poor service they receive at the hand of service providers. You need not be victimized by lousy service nor do you have to move heaven and earth to get what you want. Let's take a look a ... Add Value - And Kill Mediocrity in Customer Service There are two kinds of customer service we all experience occasionally, outstanding customer service, and bad customer service. What we experience most of the time is mediocre customer service. Mediocre is a strong word for average. That’s where your experience as a customer is not memorable ... The Drawback of Hacking Off a Blogger Through Weak Process Gaps and Pathetic Customer Service With all of the recent data theft in the financial sector, it is important to make sure that we don't go crazy trying to protect ourselves from risk. Risk management does have a value but this value lies mostly on the front end. Reactionary risk management almost always produces a point at where t ... Customer Service, the Internet's Primary Neglected Business Concern Customer service is everything to a business. Just look at big, successful retail chains: They let you return perfectly good merchandise just because you changed your mind. Is that insane? Yes, pretty much, but it's also good customer service, and it's a good investment, and the "secret" of succes ... Customer Service and Marketing that Works Go into many businesses today and try and get service, its sometimes impossible! The customer service officer is on the phone talking about personal issues, there is not enough staff, and they are disinterested and distracted. The old days of customer service is where you the customer were v ... Affordable Advertising for Your Home Business
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